Refund Policy

All products ordered from the website and successfully delivered to user may be returned in accordance with the terms contained in the respective Return, Cancellation and Shipping policy

• 4% of the product purchased from us can only be returned
• The return of products should be in good condition otherwise it will not be accepted as return to Dream Shades.
• Any amount which needs to be adjusted due to a return of product will be adjusted against a Credit Note.
• Any goods cannot be returned beyond 6th Day of purchase.
• Products in proper approval sheet can only be accepted for return.

Products that cannot be returned (Except at the time of delivery received as damaged):

• Any Unsealed/Damaged/Opened/Used Products
• Perfume/Surgical Goods Products. These categories are excluded from our general return policy due to efficacy and hygiene reasons.
• Refunds & Exchanges are not accepted except in case the packet is not open & it is in original packaging condition.